Deployment Lead

Why Translucent Healthcare providers drive $2.5 trillion in medical expenditures annually — and operate on razor-thin 2–5% margins. Despite these stakes, the finance teams behind these organizations are buried in spreadsheets, manual data pulls, and disconnected systems, spending more time finding and cleaning data than actually using it to make decisions. Translucent is changing that. We're building the agentic AI platform designed exclusively for healthcare finance— giving every finance team, department, service line their own arsenal of AI Agents that run 24/7, understand their specific data, business logic, and workflows. Founded in 2024 and backed by GV, NEA, FPV, and Virtue, we've already been deployed by healthcare organizations managing over $5 billion in combined revenue. The product-market fit is real, the problem is massive, and we're just getting started. If you want to work at the intersection of AI and one of the most complex, consequential industries in the world — this is the place. About the Role As a Deployment Lead at Translucent, you'll own the end-to-end deployment of our AI financial analyst at major health systems. Working closely with Forward-Deployed Engineers, Product, and AI Engineering, you'll drive customers from signed contract to live platform — navigating complex stakeholders, technical integrations, and the messy realities of healthcare data along the way. This is a client-facing, execution-heavy role that sits at the intersection of project delivery and strategic relationship management — embedded, high-trust, and deeply accountable for customer outcomes. Responsibilities • Own the full deployment lifecycle — scoping, data integration, configuration, validation, QA, go-live, and post-launch adoption — at enterprise health systems • Manage complex stakeholder environments across CFOs, data teams, IT, and clinical operations, aligning diverse teams toward shared deployment goals • Partner with Forward-Deployed Engineers, product, and engineering to drive technical workstreams, unblock integration challenges, and close the loop on field observations — you're a primary voice for what our customers actually need • Build client trust in both deterministic and AI-generated outputs — know the difference, communicate it clearly, and design the validation process that gets customers to confident • Create structure where there isn't any: own the project plan, drive accountability on both sides, and escalate proactively when things slip • Capture learnings from each deployment and translate them into reusable playbooks, integration templates, and product feedback that make future deployments faster What You Bring • 4+ years in a deployment, implementation, or forward-deployed role at an enterprise software or technology company • Proven track record owning enterprise client relationships in technically complex, high-stakes environments • Strong project execution instincts: you drive workstreams, hold clients accountable for their side, and create structure in ambiguity • Technical credibility without being a builder — you can talk data, integrations, and systems fluently, and you know what you don't know • Clear, direct communicator who can present to a CFO and a data engineer on the same day and land with both • Fast learner: comfortable ramping on unfamiliar domains, doing your own research, and synthesizing quickly • Startup realist: ready to sprint when priorities shift, operate without a playbook, and figure things out independently Bonus Points • Healthcare domain knowledge (revenue cycle, financial operations, payer dynamics) • Experience deploying AI or analytics products where building trust in outputs is part of the work • Familiarity with common healthcare data systems (EHR, ERP, and related platforms) • Background in a high-growth startup or early-stage environment About Translucent Join us in building a world where hospitals and clinics don't have to choose between financial health and patient health. Translucent automates manual data work so healthcare finance teams can focus on moving the margin — giving hospitals the financial clarity they need to thrive. As a Deployment Lead at Translucent, you'll own the customer journey from signed contract to realized value, driving deployments that transform how health systems understand and act on their financial performance. Anticipated compensation: $175,000 - $225,000