Field Service Engineer

About Ampd Energy Ampd Energy is transforming how cities build - cleaner, smarter, and more sustainably. We are trailblazers in making the construction industry emission-free. Our products are advanced, compact, and connected battery energy storage system (BESS) designed to replace the dirty, noisy, and hazardous diesel generators that power construction sites around the world. By combining connected hardware with advanced software and AI, we reduce emissions, noise, and operational complexity. We envision an emission-free future across all industries. Our mission is to develop robust, versatile, and easy-to-use products that deliver clean energy - empowering businesses and people to achieve more. We're seeking individuals who bring entrepreneurial drive, adaptability, and enthusiasm, and who thrive in an environment of continuous learning and evolution. Job Duties: • Support - Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance. • Deploy - Install and commission products on customer sites • Train - Teach our distributors and contractors how to service and use our products • Troubleshoot - Be an excellent problem solver to diagnose and root cause issues. • Document - Create/write up test reports, service reports, new knowledge base articles, and ticketing to organise issues. • Analyze - Help collect and analyse data regarding the product reliability, usability, and performance. • Grow - Provide invaluable feedback to our engineering and sales team to improve our future products. Skills Required: • Trained as an electrical technician and/or electrician, preferably with renewable energy systems • An industry relevant experience working physically around high-power equipment • Proficiency in troubleshooting electrical systems and diagnosing faults • Ability to read and understand electrical drawings and manuals • Able to work effectively both independently and as part of a team • Good command of written and spoken English, especially in front of customers • A plus to have unrestricted/restricted electrical license Ampd Energy offers competitive benefits, strong opportunities for professional growth, and a collaborative, multinational work environment. All information provided will be treated in strict confidence and used solely for recruitment purposes. Ampd Energy is an equal-opportunity employer. All candidates will be assessed on merit without regard to age, race, gender, sexual orientation, religion, nationality, marital status, political affiliation, or any other factor protected by law.