Regulatory Risk & Compliance Manager - UK

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: • Tide is available for UK, Indian, German and French SMEs • Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly • Over $300 million raised in funding • Over 2,800 Tideans globally • Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 • We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: We are pleased to have a dynamic, forward-thinking group of professionals, deeply committed to supporting Tide in its growth while maintaining the highest standards of regulatory compliance and risk management. We have great cross-collaboration both within and outside the team and we pride ourselves on our team culture, ways of working and the support we provide to each other and to the business. If joining the Compliance Team, you will be part of a supportive and knowledgeable group, with opportunities to work on complex, high-impact projects that contribute directly to Tide's success and growth. You'll be encouraged to bring new ideas, challenge the status quo, and take ownership of key compliance initiatives. ABOUT THE ROLE: As Regulatory Risk & Compliance Manager - UK, you will play a vital role in ensuring Tide complies with the evolving regulatory requirements set by the FCA and other UK regulators, with particular ownership of Tide's e-money and payments compliance. You will advise the business on what it can and cannot do under Tide's e-money permission, identify, assess, and mitigate regulatory risk, and ensure that Tide's compliance frameworks are embedded across the business. You will sit alongside two other UK Compliance colleagues, reporting directly to the Global Director of Compliance, and will provide regulatory compliance support more broadly across the business as needed. Working closely with teams across the organization, including Product, Member Operations, Payments, Marketing, Legal and Finance, you will provide expert advice on regulatory developments, lead compliance initiatives, and integrate regulatory requirements into our day-to-day operations. As the subject matter expert on e-money and payments regulation, you'll help to steer decisions, impact strategies and support the rest of the team and business. At Tide, you'll be able to work in a fast-paced environment, with cross-team exposure, inquisitive freedom and the ability to impact how Tide conducts its business. As Regulatory Risk & Compliance Manager you will: • Advise on the scope of Tide's e-money permission, and lead compliance with the Electronic Money Regulations 2011 and Payment Services Regulations 2017, including related regulatory submissions and notifications. • Lead engagement on FCA correspondence, submissions, inspections, and thematic reviews. • Own horizon scanning and regulatory mapping for UK payments-related developments, assessing impact and advising on necessary action. • Execute the Compliance Monitoring Plan, taking ownership of monitoring activities, addressing findings, and engaging stakeholders as needed. • Provide regulatory compliance support to other risk areas of Tide, such as Financial Crime, Operational, Information Security, Conduct. • Maintain and update compliance policies in line with UK and FCA regulations, tracking required refresh cycles. • Support the Global Director of Compliance in regulatory engagements, strategic planning, and governance. • Lead and actively participate in the Regulatory Risk & Compliance working group, ensuring key issues are identified, addressed, and escalated. • Coordinate and deliver compliance and risk-related training across the business, particularly on payments and e-money obligations. • Collect and prepare MI for internal governance reporting and external regulatory submissions. • Track regulatory deadlines, file submissions, maintain a log of regulatory interactions, and prepare for meetings and inspections with the FCA and other authorities. • Provide second-line oversight and challenge of first-line teams on regulatory compliance-related controls. • Support internal and external audits, participate in compliance reviews, and oversee effective remediation of findings. WHAT WE ARE LOOKING FOR: • Around seven years' experience in Compliance, Regulatory Risk, or Risk Management within financial services. • Strong technical grounding in the Electronic Money Regulations 2011 and Payment Services Regulations 2017 - permitted activities, safeguarding, conduct requirements, and associated regulatory reporting. • Direct experience interacting with the FCA, including regulatory submissions, notifications, and responses to information requests. • Experience providing compliance support across other risk areas, such as Financial Crime, Operational, Information Security, Conduct. • Experience in oversight functions, monitoring key risk indicators (KRIs), and providing Compliance Advisory on new initiatives, products, and services. • Background in Banking, FinTech, Payments/E-Money firms, or Regulatory Consultancy. • Ability to interpret complex regulations, research requirements, and advise internal stakeholders on compliance matters. • Proactive problem solver with a strong sense of ownership and accountability in resolving compliance challenges. • Exceptional organizational skills, managing multiple projects, deadlines, and regulatory engagements effectively. • Meticulous attention to detail, with strong drafting, analytical, and risk assessment skills. • Fluency in English (mandatory). WHAT YOU’LL GET IN RETURN: • Access to salary sacrifice benefits – like Nursery (could save up to 47% on fees!) and Cycle to Work discounts • Health Insurance – Comprehensive Private family insurance plan. • Life & Accident Cover – Comprehensive accidental and life insurance protection. • Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. • Retierment Planning – Build your retirement fund faster with Tide’s pension scheme on eligible earnings. • Volunteering & Development Days – Paid days annually for volunteering or personal growth. • Learning & Development – Annual budget for books, courses, coaching, and more. • WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. • Home Office Setup – Contribution towards setting up your home office • Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. • Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.. TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: • Tide does not charge any fees at any stage of the recruitment process. • All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. • Communication from Tide will only come from an official @tide.co email address. • Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. 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