QA Lead

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for a QA Lead to join our team. You will be responsible for leading the overall quality assurance strategy, test planning, execution, and automation for software applications. This role involves overseeing the team of QA analysts, collaborating with development and product teams, and implementing best practices to ensure software quality, performance, and security. The ideal candidate has a deep understanding of manual and automated testing processes and is experienced in leading QA teams in Agile environments. This position is based out of our Bengaluru office. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work. • Technical Skills • Strong knowledge of SDLC, STLC, Agile/Scrum, and DevOps. • Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright, Appium). • Experience with API testing (Postman, RestAssured, SoapUI). • Proficiency in performance testing tools (JMeter, LoadRunner). • Knowledge of SQL for database validation and backend testing. • Experience integrating automated tests into CI/CD pipelines. • Leadership & Soft Skills • ✔ Strong leadership and team management abilities. • ✔ Excellent verbal and written communication. • ✔ Ability to work in a fast-paced, collaborative environment. • ✔ Analytical mindset with attention to detail • 7+ years of experience in software quality assurance, including 3+ years in a leadership role. • Proven experience in leading QA teams in Agile environments. • ISTQB Advanced Level or equivalent certification is a plus. • Should be familiar with Code editors like Cursor. What you'll do (responsibilities) • Test Strategy & Leadership • Define and implement a comprehensive test strategy that aligns with business goals and software development processes. • Lead and mentor a team of QA analysts and automation engineers, providing technical guidance and review their work. • Establish and enforce QA best practices, standards, and methodologies across projects. • Work closely with engineering, DevOps, and product management teams to ensure quality is embedded throughout the software development lifecycle. • Test Planning & Execution • Develop test plans, test cases, and test scripts for functional, regression, integration, performance, and security testing. • Ensure adequate test coverage by mapping test cases to business and technical requirements. • Oversee manual and automated test execution, ensuring high-quality software releases. • Implement and maintain test case management tools (TestRail, Zephyr,Jira). • Test Automation & CI/CD Integration • Define and drive the test automation strategy to increase efficiency and effectiveness of testing. • Develop, maintain, and enhance automated test suites using frameworks like Selenium, Cypress, Playwright, TestNG, or Appium. • Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps) for continuous testing. • Identify opportunities for AI-driven testing to enhance automation capabilities. • Defect Management & Reporting • Oversee defect tracking and management, ensuring issues are properly documented, prioritized, and resolved. • Utilize bug tracking tools (Jira, Azure DevOps, Bugzilla) to monitor defect trends and improve product quality. • Generate QA metrics and reports (test execution status, defect rates, test coverage) to inform stakeholders and support decision-making. • Performance, Security & Compliance Testing • Lead performance testing efforts using tools like JMeter, LoadRunner, or Gatling. • Collaborate with security teams to conduct penetration and vulnerability testing. • Ensure compliance with industry standards and regulatory requirements (ISO 29119, ISTQB, GDPR, SOC 2, PCI DSS). • Agile & DevOps Collaboration • Actively participate in Agile ceremonies (sprint planning, daily stand-ups, retrospectives). • Advocate for Shift-Left Testing by integrating testing early in the development cycle. • Work closely with developers to implement unit testing and code quality practices. This role provides an exciting opportunity to work in a dynamic and innovative startup environment, where your contributions will have a direct impact on the product's success and evolution. Why we are different (culture) As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone. • Agency: Be self-directed. Take initiative and solve problems creatively. • Taste: Hold a high bar. Sweat the details. Build with care and discernment. • Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks. • Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth. • Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor. • Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations. What we offer (compensation and benefits) We are big on benefits that make sense to you and your family. • Fantastic team —the #1 reason why everybody joins us. ‍ • Paid time off — Unlimited sick leaves and 24 days off every year. • Health insurance — comprehensive health coverage for your entire family.‍ • Flexible allowances — with hassle-free reimbursements across spends.‍ • Team events — we cover team meet-ups and celebrations for milestones.‍ • Annual outings — for everyone to have fun together. What next (applying for this role) • Click on the apply button to get started with your application. • Answer a few questions about yourself and your work. • Wait to hear from us about the next steps. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. • Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters. • Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork) • Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately. By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork’s privacy and recruitment policies.