Embroidery Machine Operator

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: • Customer First: We prioritize customer satisfaction in every decision. • High Quality: True quality means premium materials and rigorous production standards you can feel good about. • Essential Design: We focus on timeless, functional essentials instead of chasing trends. • Always a Better Deal: Innovation and transparency ensure value for both customers and partners. • Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Embroidery Machine Operator Quince is hiring Embroidery Machine Operators for our production facility in Santa Fe Springs. This is a shop floor role. You will be assigned to a primary decoration method, trained on it, responsible for hitting output and quality targets consistently. Our decoration methods include embroidery, debossing, heat transfer, screen printing, luggage printing, and seamstress / sewing work, among others. You will be placed based on your background and our production needs. Responsibilities • Set up, operate, and maintain your assigned decoration equipment – embroidery, debossing, heat transfer, screen printing, luggage printing, seamstress / sewing, and others • Run daily production against output and quality targets • Inspect finished pieces against job specs before they move downstream – placement, registration, color, stitch count, and construction • Identify and resolve defects immediately; escalate to your Lead when needed • Execute job changeovers using setup sheets and decoration specs • Perform pre-shift machine readiness checks and daily cleaning, lubrication, and preventive maintenance • Handle first-level troubleshooting on your equipment • Log output counts, defects, and downtime in the production system in real time • Communicate material shortages, equipment issues, or quality problems to your Lead as they happen • Support finishing work including trimming, folding, tagging, bagging, and packing as needed Qualifications Required: • Experience in garment decoration, embroidery, apparel construction, or a related production environment strongly preferred – we will also train candidates coming from other production or manufacturing backgrounds with transferable skills • Strong attention to detail and an eye for quality – placement, registration, color, construction • Ability to follow SOPs consistently and flag issues without being asked • Reliable and able to work flexible hours including evenings and weekends when needed • Bilingual English / Spanish a plus PHYSICAL REQUIREMENTS: • Lifting up to 50 pounds • Standing and walking throughout the entirety of your shift • Ability to go up and down stairs, use of ladders throughout the day as needed • Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects • May be asked to work outside or travel to shoots off-site as needed • Work in a production environment with machinery noise and variable temperature Pay: $25/hour with overtime opportunities available All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $52,000—$52,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.