Client Account Lead - Atlanta

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises. We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results. Why phData? • Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network • 2025 Fivetran Partner of the Year (4th consecutive year) • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status • 2026 KNIME Customer Excellence Partner of the Year • Preferred Partner in the Anthropic Claude Partner Network • #1 Partner in Snowflake Advanced Certifications • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more) • Recognized as an award-winning workplace in the US, India and LATAM Role Overview We are looking for a Client Account Lead to join our Client Services / Go-to-Market team. In this role, you will own a large-scale strategic account in the Retail, CPG, and/or Hospitality space, driving growth and profitability, building executive relationships, and helping the client define and realize their AI & Data goals. You will collaborate closely with client executives, Sales, Technical Account Leads, and Delivery leaders to deliver high-impact programs and advance phData's delivery excellence. Key Responsibilities Client Delivery • Own and drive account strategy, delivery, and growth for a large, strategic account, executing long-term growth plans aligned to client goals and phData's capabilities. • Serve as the senior account leader, accountable for client satisfaction, revenue growth, delivery quality, and executive relationship management. • Translate client business objectives into strategic programs spanning data platforms, pipelines, governance, analytics, and AI in partnership with engineering and ML teams. • Help clients address critical priorities such as customer intelligence, demand forecasting, personalization, loyalty analytics, and operational efficiency. • Ensure engagements are delivered on time, within scope, and with measurable business value. Collaboration & Leadership • Collaborate with cross-functional partners across Go-to-Market, Delivery, Finance, and Partner teams to align on account health and future opportunity. • Provide strategic leadership during executive meetings, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and technology stakeholders. • Partner with ecosystem providers such as Snowflake, AWS, and Anthropic to bring added value to the client. • Mentor team members and foster a culture of learning, feedback, and continuous improvement. Practice & Firm Contribution • Contribute to internal playbooks, account planning frameworks, and repeatable patterns for driving AI & Data outcomes in Retail, CPG, and Hospitality. • Share best practices and client insights to improve phData's engagement model and delivery excellence. About You You are a client-focused, strategic account leader and trusted advisor who thrives in a fast-paced, outcomes-driven environment. You are a strong communicator and relationship builder, comfortable operating in distributed teams and navigating complex, senior-level client relationships to drive high-impact work. Required Qualifications Experience • 10+ years in consulting, professional services, or client-facing roles with direct accountability for strategic account growth and executive engagement. • Proven experience leading and growing relationships within Retail, CPG, and/or Hospitality accounts at the enterprise level. • Domain expertise in Retail, CPG, and/or Hospitality, with the ability to connect client pain points to AI & Data solutions. • Experience collaborating with data engineering, analytics, and ML teams to oversee delivery of modern data platforms, pipelines, and AI solutions. • Strong executive communication and presence, with experience leading QBRs, workshops, and strategic roadmap discussions. • Ability to structure complex problems and drive them to resolution in a matrixed environment. • Proven track record of building CxO-level relationships and influencing strategic decisions across business and technology stakeholders. • Willingness to travel up to 50% based on client needs. Location & Time Zone Expectations This role is based in the Atlanta, Georgia, metro area and operates primarily in the Eastern Time Zone. • Candidates must be located in or willing to relocate to the greater Atlanta metro region. • We are a remote-first company; some flexibility may be required to collaborate across time zones. • Travel of up to approximately 50% may be required to support client milestones and in-person meetings. Why phData? • Impactful Work: Partner with leading organizations on meaningful data & AI initiatives. • Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement. • Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways. • Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community. Benefits at phData US: • Remote-First Work Environment • 401k plan with company match • Dental and Vision insurance • Home Office Equipment Stipend • Annual stipend for Learning and Development • Competitive comp, excellent benefits, Flexible PTO plus 10 Holidays (and other cool perks) phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.