Production Associate, Decoration

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: • Customer First: We prioritize customer satisfaction in every decision. • High Quality: True quality means premium materials and rigorous production standards you can feel good about. • Essential Design: We focus on timeless, functional essentials instead of chasing trends. • Always a Better Deal: Innovation and transparency ensure value for both customers and partners. • Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Production Associate, Decoration Quince is hiring a Production Associate, Decoration to be a critical utility player across our entire production operation. You'll work across pre-production order staging, machine support, post-decoration finishing, and quality control — adapting daily to where the floor needs you most. On a high-volume floor, you'll stage orders for machine operators one hour, trim and inspect finished goods the next, and support operators with setup and supplies the next. You'll report to the Production Lead and partner closely with the Warehouse + Receiving Lead, machine operators, and the Shipping + Fulfillment Coordinator to keep production moving seamlessly. Your success means faster order turnaround, zero quality gaps, operators who never stop working because they have what they need, and a clean, organized production floor. You're the backbone of production efficiency. This is a fully on-site role, Monday through Friday during regular business hours in Santa Fe Springs, CA. Responsibilities • Stage and validate orders for production — confirm all inventory and materials were received, verify work instructions and machine locations are clear, check that threads and supplies are in stock, and ensure the order is ready for operators to pull and produce. • Trim threads, backing, and excess materials from embroidered and decorated goods immediately after decoration — keeping pace with machine output so finished goods do not back up. • Inspect every decorated piece against the job ticket: placement, adhesion, color accuracy, and overall appearance. • Pull and set aside any defective or non-conforming pieces; log defect type, quantity, and job number and hand off to the Production Lead for disposition. • Fold, bag, tag, or poly-bag finished pieces per job ticket and customer specifications (pending packing team rollout); ensure all finished goods are presentation-ready before moving to the handoff area for Shipping. • Assist machine operators — embroidery, heat transfer, DTG, and screen print — with loading, unloading, setup, and in-process support as needed throughout the shift. • Restock machine supplies (thread, backing, transfer paper, tape, polybags, etc.) proactively so operators stay running without interruption. • Support the Warehouse + Receiving Lead with job staging, material pulls, and receiving tasks during high-volume periods. • Assist the Shipping + Fulfillment Coordinator with packing and order handoffs when finishing volume allows. • Adapt quickly to shifting priorities — the Production Lead will direct where support is most needed at any given time. • Maintain a clean, organized, and safe production floor throughout the shift. Qualifications Required: • 1+ year of experience in a production, manufacturing, warehouse or similar environment. • Ability to stand, move, and work on your feet for a full shift (8+ hours). • Strong attention to detail — you catch what's off and you don't let it slide. • Ability to maintain accuracy and quality at a consistent production pace. • Adaptable and self-directed — comfortable shifting between tasks as the floor demands. • Reliable and punctual; production schedules depend on everyone showing up and staying focused. Preferred: • Experience in a production, apparel, manufacturing, or warehouse environment. • Familiarity with embroidery, screen printing, heat transfer, or decorated apparel finishing. • Experience with quality inspection or production order workflows. • Bilingual (English/Spanish) a plus. PHYSICAL REQUIREMENTS: • Fully on-site production floor role. • Must be able to stand and move throughout the full shift. • Ability to lift and carry up to 30 lbs. regularly. • Manual dexterity required for trimming and finishing tasks. • Comfortable working in a production environment with machinery noise, heat press equipment, and production materials. Pay: $23/hour with overtime opportunities available All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $47,000—$47,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.