Director of Production Engineering

Director of Production Engineering Remote, United States About this Position Are you passionate about building the reliability, automation, and security foundations that let engineering teams move fast with confidence? At Legion, we are seeking a Director of Engineering, DevOps & SRE to lead the teams responsible for the availability, scalability, and security of our production environment. Our production infrastructure runs on AWS, leveraging services such as EKS, RDS, and a broad set of AWS-native technologies. You will partner closely with engineering and IT to build resilient systems, drive operational excellence, and ensure our platform meets the highest standards of security and compliance. This is a hands-on leadership role where you'll spend ~20-30% of your time contributing directly to architecture, tooling, and incident response, and the rest driving vision, roadmap, and cross-team execution. Responsibilities • Hire and build a globally-distributed DevOps/SRE engineering team. Recruit, mentor, and manage engineers, and foster a culture of ownership, collaboration, and continuous improvement. • Own the reliability and infrastructure roadmap for our AWS-based production environment, including EKS, RDS, and related AWS services, ensuring scalability, high availability, and cost efficiency. • Lead the organization's security operations (SecOps) practice, including vulnerability management, threat detection, incident response, and remediation, to proactively identify and resolve security issues before they impact customers. • Define and drive engineering OKRs for infrastructure reliability, automation, and security, and track progress against measurable outcomes. • Champion observability and alerting best practices (e.g., Datadog), including automating alert triage and response to reduce mean-time-to-resolution. • Solid understanding of agentic AI infrastructure and how AI agentic workflows apply to SDLC and DevOps processes (e.g., automated investigation, remediation, and PR-generation pipelines). • Drive Infrastructure-as-Code, CI/CD, and automation practices to increase engineering velocity and reduce operational toil. • Work closely with engineering and IT teams to align on infrastructure standards, access controls, tooling, and compliance requirements across the organization. • Ensure the platform meets the highest standards of security, compliance, and data protection; implement and maintain robust security controls and audit-readiness. • Lead and participate in the Incident Management on-call rotation, working with SRE and development teams to meet and exceed availability goals. • Stay current on cloud, DevOps, and security best practices, and provide technical guidance and thought leadership to the broader engineering organization. Required Qualifications • 8-12 years of experience in DevOps, Site Reliability Engineering, or production infrastructure roles, including people management experience. • Deep hands-on experience running production workloads on AWS, including EKS (Kubernetes), RDS, and other core AWS services (e.g., VPC, IAM, Lambda, S3). • Demonstrated experience running security operations (SecOps) — vulnerability management, incident response, and remediation of production security issues. • 5+ years of experience leveraging observability platforms (e.g., Datadog, Prometheus, Grafana) to drive reliability, performance, and alerting improvements. • Strong experience with Infrastructure-as-Code (e.g., Terraform, CloudFormation) and CI/CD automation. • Proficiency in at least one of Go, Python, or Bash, with day-to-day use of Git and test automation pipelines. • Hands-on experience operating Linux/Unix production platforms (Amazon Linux, Ubuntu, RHEL/CentOS). • Proven track record partnering cross-functionally with engineering and IT teams to align on infrastructure, tooling, and security standards. • Demonstrated experience leading incident management and on-call practices for high-availability production systems. • Bachelor's degree in Computer Science, Engineering, or related field required; Master's degree preferred. Preferred Qualifications • Experience with major cloud providers beyond AWS, such as Google Cloud Platform or Oracle Cloud Infrastructure (OCI). • Relevant security certifications (e.g., CISSP, AWS Security Specialty, CKS). • Experience with compliance frameworks such as SOC 2, ISO 27001, or HIPAA. • 3+ years of experience with Kubernetes or other containerization/orchestration platforms at scale. • Experience with Kubernetes-native delivery tooling, including Argo Workflows and Helm. • 5+ years of experience leading teams in an agile/scrum environment. • Experience building or scaling automated investigation and remediation pipelines for production error classes. COMPENSATION & BENEFITS Salary Range: Base Salary Range $220,000 - $265,000 + Bonus + Stock Equity At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company. Benefits include, but are not limited to: • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment • 401k plan • Discretionary Paid Time Off and Paid Holidays • Parental Leave • Equity • Monthly Wellness Reimbursement • Monthly Lunch on Legion ABOUT LEGION Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. BACKGROUND AND OPPORTUNITY There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. For more information, visit https://legion.co EQUAL EMPLOYMENT OPPORTUNITY Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. DISABILITY ACCOMMODATION For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@legion.co Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law. How We Determine What We Pay As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay. Job Applicant Privacy Policy This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California. This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies. • Types of Personal Information We Handle We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes: • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts. • Professional or employment-related information, including:…